About the role
Welcome to the future of cloud networking and security!
Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $28.5 billion by 2028.
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don’t miss it!
As a Customer Success Engineer – AI Security Specialist, you will serve as a trusted technical advisor for strategic enterprise customers throughout the lifecycle of their Cato AI Security implementation. In addition to helping customers optimize their AI security posture, you will guide them through the secure adoption, governance, and operationalization of AI technologies.
You will provide assigned customers with technical guidance and direction on the operation and optimization of their Cato environment while helping them identify, assess, and mitigate emerging AI-related risks. You will facilitate awareness of new platform capabilities and collaborate closely with Product, Engineering, Support, Professional Services, and Customer Success teams to drive customer outcomes.
Key Responsibilities:
- Maintain expert-level knowledge of Cato AI Security capabilities, deployment methodologies, and industry best practices while staying current on emerging AI security threats, technologies, and regulatory developments.
- Serve as the trusted technical advisor for assigned strategic accounts, helping customers align AI security initiatives with broader business, security, and compliance objectives.
- Develop meaningful relationships with key customer stakeholders and their partners, adopting a consultative and prescriptive approach that inspires trust and confidence.