About the role
About GenScript
Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.
Job Scope
We are seeking a Full-Time IT Support Intern for our Piscataway, NJ office. This role is a good start for an IT career. This role primarily supports day-to-day IT operations by providing on-site technical assistance, supporting laboratory and office environments, and assisting users through IT service management (ITSM) processes. The intern will gain hands-on experience in enterprise IT support while working closely with senior IT team members to deliver high-quality end-user services.
Reporting to: US Region - IT Operations Manager
Job Location: Piscataway, NJ (Fully Onsite)
Schedule: Full Time, Monday through Friday from 9:00 AM - 5:30 PM
Compensation: $22 - $23 Per Hour
Key Responsibilities
- Technical Support & Troubleshooting:
- Respond to and resolve IT-related inquiries and issues from users in a timely manner.
- Provide first-level technical support for hardware, software, and network-related issues.