About the role
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
At UserTesting, we help organizations make customer-first decisions by bringing the voice of the customer into every stage of product and business strategy. As we continue to grow our global partner ecosystem, we're looking for a Partner Sales Director to drive revenue through high-impact strategic partnerships.
Reporting to the VP, Global Partnerships & Ecosystems, you'll develop and grow a focused portfolio of strategic partners that create measurable business outcomes. Success in this role is defined by the strength of the partnerships you build and their contribution to pipeline, revenue, and long-term customer value.
Working remotely (ideally within the Eastern Time Zone), you'll partner closely with Sales leadership and cross-functional teams to align strategic partners with enterprise priorities, key accounts, and industry initiatives. You'll identify, develop, and expand relationships across ISVs, agencies, and consulting firms, creating joint go-to-market strategies that accelerate growth for both UserTesting and our partners.
If you're a strategic relationship builder with a commercial mindset who enjoys influencing senior stakeholders, creating new opportunities, and delivering measurable business impact, we'd love to hear from you.
Responsibilities