As an Aternity Consultant, working with Aternity's Application Performance Management (APM) & End User Experience Monitoring (EUEM) products you will help solve clients enterprise-wide network, application, server capacity and end-user performance issues. The position combines desktop engineering disciplines with a business focus for delivering and utilizing IT performance management solutions. You will leverage Aternitys technologies to plan, design, deploy, operate, manage, troubleshoot and optimize IT infrastructures and devices.
Analyze and understand customers IT organization, requirements and processes, and use this knowledge to assist in achieving full adoption and utilization of Aternity's solutions to maximize ROI and business value
Providing specialized planning and design expertise in digital experience monitoring, application performance troubleshooting and/or optimization and end user performance analysis
Collecting end user and application performance information for troubleshooting
Developing scripts for use with Aternitys EUEM and APM products for metric collection and remediation tasks.
Configuring and programming accurate and valid measurements for end-user activities and backend application transactions
Presenting and articulating advanced product features, benefits, and overall product solutions
Work directly with customers, colleagues and other stakeholders to achieve project goals either on site or remotely
Troubleshooting performance issues for Windows and UNIX based platforms
Producing solutions to fulfill customer needs within budget and schedule constraints
Serving as an expert in cloud migration, application performance, and/or application delivery, utilizing Aternity's complete Digital Performance platformDesired Technical Skills:
MUST HAVE ATERNITY product experience or competing product experience (Lakeside Systrack, Nexthink, Dynatrace, AppDynamics, etc.)
Network and infrastructure performance monitoring and analysis experience is preferable
Solid understanding of common application architecture frameworks, distributed mechanisms and messaging components
Understanding of IT methodologies for deploying and changing software in Enterprises
Programming skills in either PowerShell, Python, C++, Golang, Rust or familiarity with others
Experience with Business Intelligence tools such as PowerBI, Tableau, Qlik or others
Understanding of the internal workings of J2EE and / or .NET
Proven technical skills, including SQL and XML, along with an understanding of network/HTML/HTTP traffic
Knowledge of:
Cloud-based technology such as AWS, Azure, and Docker
Web technologies (server side and client side) such as Java Servlets, HTML, CSS, JavaScript, Ajax, HTTP protocol and the RESTful architectural style.
Knowledge of web application architecture and software including Web Servers (Apache, IIS), Application Servers (WebSphere, WebLogic), Databases (Oracle, SQL Server, DB2) and Operating Systems (UNIX, Windows).
While youre not expected to be a subject matter expert in all of these, high level knowledge of the functionality of each component and how they inter-relate and operate is crucial.
Basic administrative skills for these technologies is a plus
Knowledge of TCP/IP networkingQualifications
Must be able to adapt to clients' schedule in Eastern Time Zone
Bachelor or Masters degree in Computer Science or equivalent professional experience
Ability to communicate effectively with technical and non-technical audiences, drive IT projects forward in large organizations, and translate technical features into tangible customer business benefits
Self-motivated and capable of high performance under minimal supervision
Professionalism appropriate for working with Fortune 500 clients
Organized and detail-oriented, with strong customer service and technical skills
Passion for teamwork and contributing to a world-class Professional Services team which values excellence, execution, and integrity
Desire to experiment with new technologies and choose the right tool for each job
Strongly self-motivated to make the product better by bringing innovative ideas and insights to the team
Excellent analytical, troubleshooting and problem-solving skills
Willingness to travel, interact and work directly with customers
Excellent business writing and presentation skills
Experience monitoring and tuning application and system performance
Experience in professional services, technical consulting, or software development/systems administration preferredAdditional Information
All your information will be kept confidential according to EEO guidelines.
Salary: $80,000 - $110,000 annually Depending on Experience
Company Description
Spry Squared is a Minority and Woman Owned Small Business headquartered in Colorado Springs, Colorado with offices across the United States of America. We are an experienced federal government and commercial service provider with security cleared personnel working on various projects across the USA and the globe.
Spry Squared provides organizations with Best in Class Enterprise Solutions, Managed IT Services, Cybersecurity Solutions, IT Professional Services, Recruiting Services, Project/Program Management and technology products. We are your strategic partner and value-added reseller, solving complex business challenges by leveraging technology solutions that reduce costs, optimize productivity and minimize risk.