About the role
Come join our amazing team and work a remote schedule!
The Default Reporting & Analytics Analyst will be responsible for ensuring the accurate and timely reporting of Carrington Mortgage Servicing portfolios for government programs. Develop reporting and analytics surrounding default reporting. Perform all duties in accordance with the company’s policies and procedures, investor guidelines, and all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $65,000 to $80,000.
What you’ll do:
- Conduct a root-cause analysis on identified issues, take ownership of the issue from identification to resolution including communicating possible downstream implications.
- Defining the exceptions and report requirements needed to ensure accurate default reporting.
- Work closely with default management on identified issues and/or regulatory changes and analyze business processes and recommend improvements to correct data reporting errors.
- Validate and troubleshoot exception reports and default data from the system of record to ensure any discrepancies are being identified.
- Perform data analysis to ensure accuracy before delivery to internal and external customers.
- Alter existing reports to provide data for ad-hoc business needs.
- Create and maintain documentation of processes (i.e., job aides, reports, and procedures) and ensure they are up to date and accurate as all times per department policy.
- Perform other duties and projects as assigned.What you’ll need:
- High school diploma or equivalent work experience.
- Three plus (3+) years’ experience in multiple functional areas within loan servicing preferably within default.
- A minimum of one (1) year of experience with data analysis and auditing large sums of data and identifying discrepancies.
- A strong working knowledge of loan servicing terminology.
- A working knowledge of prominent loss mitigation programs and default timelines is plus.