About the role
Virtual Wellness & Program Coordinator
VIRTUAL | Part-Time | Schedule 3pm-7pm |$16–$17/hour
About the Role
This is a hybrid wellness coordinator and operations role - supporting AWA's virtual adolescent program. You keep the virtual program environment safe, structured, and therapeutically consistent: monitoring clients during group sessions, managing breakout rooms for de-escalation, and staying calm under pressure with genuine investment in the teens you serve.
Backgrounds that translate well: psychology/Counseling Graduate Studies · Behavioral Health · Youth Work · Education · Case Management
What You'll Do
- Monitor and redirect adolescent clients (ages 13–17) via chat during virtual group sessions, transitions, and unstructured time
- Manage breakout rooms independently for de-escalation when a secondary therapist isn't available
- Conduct Green Space assessments and follow up with parents every two weeks
- Process intakes, upload sign-in sheets, prepare welcome kits, and maintain census records
- Produce and distribute the weekly program newsletter
- Track attendance and coordinate psych/IEP scheduling for new admissions
- Provide real-time tech support to clients during sessions (Zoom, breakout rooms, chat)
- Communicate with parents by phone and email on progress and logistics
- Complete accurate, same-day documentation, including wellness check-ins and incident reports
- Escalate safety concerns, disclosures, and behavioral flags to the clinical team immediatelyWhat We're Looking For
Required
- Experience working with adolescents in a clinical, educational, or community mental health setting
- Comfortable managing virtual group dynamics and de-escalating independently, without in-room support