Analyzes, manages and communicates health information through clinical information systems and applications, supporting all service lines within a ministry or region. Uses excellent customer service skills to train and support business users in key operations. Supports existing functionality within the Epic system and other integrated clinical systems through problem-solving and educational skills. Utilizes a strong understanding of Epic software, operational workflows, and policies supporting the business.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
Assists in the design and promotion of EHR and clinical application projects.
Communicates and promotes the use of informatics knowledge to team members.
Handles more complex problem solving. Understands workflows and systems. Identifies opportunities for system or process enhancements.
Assists in identifying and addressing workflow gaps to improve efficiencies, solve complex issues and incorporate quality measures.
Communicates and promotes the use of informatics knowledge to clinical team members and other individuals by presenting and discussing approaches to safe patient centered care.
Uses continuous improvement principles to facilitate change management improving quality and process efficiencies through technology.
Builds collaborative relationships by rounding and attending local meetings as requests.
Participates in and supports new department/clinic/hospital installations.
Communicates clearly, openly and efficiently to insure correct use of the EHR and timely resolution of day-today issues including support of downtime processes.
Provides hands-on EHR and clinical application support in a hospital or clinic environment.
Assists with promotion and adoption of clinical technologies that advance efficient practice and achieve desired outcomes.
Provides effective and efficient onsite or phone support to operation users, working days, evenings, and nights as needed
Travels within organization as needed to provide onsite support.
Works in a constant state of alertness and safe manner.
Performs other duties as assigned.EDUCATION
Bachelor’s degree in Nursing or Informatics, or relevant field.EXPERIENCE
Three years' relevant experience, with a minimum of two years' clinical work
One year experience in Informatics or application support.CERTIFICATIONS
Registered Nurse (RN) - State of Work Location or Compact Multi-State License
Epic Certification in one or more modules (CLN01 preferred) within 1 year.
One of the following within two years:
Informatics Nursing Certification (RN-BC) - American Nurses Credentialing Center (ANCC)
Certified Professional in Healthcare Information and Management Systems (CPHIMS) - Healthcare Information and Management Systems Society, Inc. (HIMSS).PHYSICAL REQUIREMENTS
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, kneeling, squatting, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Rare climbing.REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
State of Work Location: Illinois
Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)
And
Certified Professional in Healthcare Information and Management Systems
(CPHIMS) within 24 months - Healthcare Information and Management Systems Society,
Inc.
(HIMSS)
Or
Informatics Nursing Certification (RN-BC) within 24 months - American Nurses
Credentialing Center (ANCC)State of Work Location: Missouri
Registered Nurse (RN) Issued by Compact State
Or
Registered Nurse (RN) - Missouri Division of Professional Registration
And
Certified Professional in Healthcare Information and Management Systems
(CPHIMS) within 24 months - Healthcare Information and Management Systems Society,
Inc.
(HIMSS)
Or
Informatics Nursing Certification (RN-BC) within 24 months - American Nurses
Credentialing Center (ANCC)State of Work Location: Oklahoma
Registered Nurse (RN) Issued by Compact State
Or
Registered Nurse (RN) - Oklahoma Board of Nursing (OBN)
And
Certified Professional in Healthcare Information and Management Systems
(CPHIMS) within 24 months - Healthcare Information and Management Systems Society, Inc.
(HIMSS)
Or
Informatics Nursing Certification (RN-BC) within 24 months - American Nurses
Credentialing Center (ANCC)State of Work Location: Wisconsin
Registered Nurse (RN) Issued by Compact State
Or
Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services
And
Certified Professional in Healthcare Information and Management Systems
(CPHIMS) within 24 months - Healthcare Information and Management Systems Society, Inc.
(HIMSS)
Or
Informatics Nursing Certification (RN-BC) within 24 months - American Nurses
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). **
Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.**
Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. **
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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.