About the role
At Bishop Fox, security isn't just a job—it's our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation.
Joining Bishop Fox means collaborating with a curious and dedicated team. You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions—including 16 open-source tools and 50 security advisories published in the past five years—we're committed to making the digital world safer.
Given our exceptional growth, we are expanding and hiring a Professional Services Operations Coordinator to join us on this exciting journey.
Who You Are and What You’ll Do
We are seeking a highly organized and analytical Professional Services Operations Coordinator to support our Resource Management Office (RMO) and quoting operations team (OPEX). This role is responsible for driving operational efficiency across resource planning, sales quoting, forecasting, reporting, and cross-functional coordination within our services organization.
The ideal candidate thrives in a fast-paced services environment, enjoys solving operational challenges, and is comfortable working across Sales, Delivery, Finance, and Resource Management teams.
- Support the creation, review, and maintenance of sales quotes
- Support the onboarding of delivery consultants into select Client Vendor Management Systems “VMS systems”
- Build and maintain resource forecasts for the RMO
- Support the bidding and operational coordination of opportunities within a large client program and environment
- Monitor and maintain operational data integrity across systems and tools, while identifying opportunities for automation and workflow optimization to improve operational scalability
- Support resource scheduling and staffing coordination activities as needed
- Assist with identification and documentation of processes, process improvements, procedures, and operational playbooks, including evaluating automation opportunities to reduce manual effort and increase scalability