About the role
Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Administrative Coordinator Location: Remote - NC Employment Type: Full-Time
Pay Rate: $27.50 per hour Position Overview The Administrative Coordinator plays a critical role in supporting the day-to-day operations of Ohio Medicaid provider enrollment and compliance projects. This position is responsible for coordinating administrative processes, managing project documentation, supporting system operations, monitoring performance metrics, and serving as a key liaison between internal teams and external stakeholders, including the Ohio Department of Medicaid (ODM). The ideal candidate is highly organized, detail-oriented, technology-savvy, and capable of managing multiple priorities in a fast-paced remote environment. This role requires strong communication, problem-solving, and operational leadership skills to ensure project goals, quality standards, and service expectations are consistently met.
Key Responsibilities Project & Administrative Operations
- Coordinate daily administrative operations, including:◦ Record creation and maintenance ◦ Scheduling activities ◦ Document uploads ◦ Photo uploads and verification
- Ensure all required checklists and supporting documentation are uploaded accurately and within established timelines.
- Monitor and track project deliverables to ensure compliance with ODM requirements.
- Assist with protocol updates and operational process improvements.
- Support communication efforts with the Ohio Department of Medicaid.
- Assist with escalated provider inquiries and issue resolution.
- Manage Careify application testing, maintenance, and system updates.
- Generate daily, weekly, and monthly operational reports and performance metrics.
- Track and coordinate the Notice of Deficiency (NOD) process.
- Support special projects and departmental initiatives as assigned.Operational Leadership & Quality Oversight