About the role
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
Summary
The Business Solutions Intelligence Workflow Engineer improves day-to-day banking operations by turning approved operational needs into stable, reliable automated workflows and reporting that advances the bank's top operational priorities: cost efficiency, remarkable customer experiences, and risk mitigation. Working within Bank Operations and partnering closely with the Business Solutions Process Innovation Manager and operations teams, this role designs, builds, tests, implements, and supports operational solutions using Microsoft Power Platform, SharePoint, Power BI, and embedded AI capabilities, while maintaining the documentation, controls, and support readiness expected in a regulated banking environment.
This position can sit remotely in one of these states: FL, GA, AL, VA, SC, NC, TX, CO.
Duties & Responsibilities
Requirements & Solution Design
- Participate in working sessions with Bank Operations teams to document current-state workflows, pain points, controls, and target-state process designs
- Convert operational needs and process requirements into practical plans for low-code automation and reporting improvements
- Define acceptance criteria, success measures, and target outcomes (for example, cycle-time, error, or throughput improvements) in partnership with process owners