As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
The Functional HRIS Analyst supports and administers Leave of Absence (LOA) systems, with a primary focus on AbsenceSoft. This role is responsible for system configuration, case management workflows, reporting, security access, and data integrity related to employee leave programs. The analyst partners with HR, Benefits, Payroll, and Compliance teams to ensure accurate and efficient LOA processing while maintaining alignment with company policies and regulatory requirements.
Working under guidance, the analyst gathers requirements, supports system enhancements, participates in release management activities, troubleshoots issues, and delivers reporting and insights that improve absence management operations. The role contributes to system optimization initiatives from intake through implementation and supports the ongoing evolution and consolidation of LOA technology solutions.
Key Responsibilities
Administer and support AbsenceSoft, including configuration of leave types, workflows, and business rules.
Control user roles, permissions, and system access to ensure appropriate security, compliance, and segregation of duties.
Partner with HR, Benefits, and Payroll to support end to end LOA processes (FMLA, ADA, state leaves, company leaves).
Troubleshoot system issues, perform root cause analysis, and coordinate resolution with vendors or internal teams.
Maintain data accuracy and integrity across LOA systems and downstream integrations (HRIS, payroll, benefits).
Develop and manage reports, dashboards, and audits related to leave activity, compliance, and operational metrics.
Support system updates, releases, and enhancements, including reviewing release notes, assessing business impact and release testing activities / coordination of UAT.
Document business processes, system configurations, and standard operating procedures.
Support and maintain legacy LOA systems and vendors, ensuring data accessibility, case management continuity, and alignment with future state data strategies.
Core Competencies
Functional Analyst or HRIS Analyst, 5+ years.
Leave Administration experience preferred (4 to 6 years).
Experience supporting AbsenceSoft or similar LOA case management systems strongly preferred.· Experience supporting system security, release processes, and vendor platforms preferred.
Project & Systems Support Demonstrates working knowledge of system implementation and enhancement processes. Supports testing, issue tracking, release coordination, and configuration changes under guidance.
HR Technology & Troubleshooting Develops proficiency in HRIS and LOA systems, including AbsenceSoft and legacy platforms. Applies structured troubleshooting approaches to resolve system, access, and data issues.
Identifies opportunities to improve efficiency, compliance, and user experience through system enhancements and future state improvements.
Communication Communicates effectively with HR, IT, vendors, and business stakeholders. Provides clear updates, documentation, and release impact summaries.
Collaboration & Professionalism Works effectively across HR, Benefits, Payroll, and external vendors. Maintains a reliable and solutions-oriented approach.
Execution & Time Management Manages workload across operational support, releases, projects, and reporting.
Business & Systems Acumen Understands Compass Group HR and LOA processes, operational needs, and system landscape, including current and evolving platforms. Applies this knowledge to support LOA administration and system effectiveness.
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click hereor copy/paste the link below for paid time off benefits information.