About the role
- Manage incoming emails and respond to customer enquiries. • Answer and make customer phone calls. • Book surveys, installations, and service appointments. • Prepare quotations using company templates. • Raise invoices and assist with accounts administration. • Follow up on outstanding quotations and payments. • Update and maintain the CRM (HubSpot). • Manage diaries and engineer schedules. • Liaise with customers, suppliers, and manufacturers. • Organise documents, spreadsheets, and business records. • Provide administrative support to the Managing Director. • Use AI tools, including ChatGPT, to improve productivity and streamline workflows. • Identify and implement opportunities to improve systems and processes. Originally posted on Himalayas
Skills called out
Executive-AssistantAdministrative-AssistantFacilities-ServicesOffice-AdministrationCustomer-ServiceExecutive-Administrative-AssistantFacilities-Management-ExecutiveRemote-Executive-AssistantExecutive-Operations-Assistant
Ghost-job notes
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