Aledade is seeking a data-driven Business Analyst for our Operational Health team to pull, analyze, and report on key performance indicators across Practice Success. Working closely with leadership, you will translate complex data into actionable insights and utilize project management tools to drive workflows to successful execution. This role requires implementation experience, strong process engineering skills, and the ability to communicate data findings effectively to diverse stakeholders.
Primary Duties
Data Support, Analysis & Reporting
Assist with the collection and analysis of quantitative data regarding the operational health of the Practice Success business unit.
Partner with team leadership to summarize data and qualitative feedback to help identify areas for continuous improvement.
Coordinate with the business intelligence team to help gather and document requirements for operational dashboards and trackers.
Help build presentations and data visuals to effectively communicate team updates to key stakeholders and senior leadership.
Project Support & Documentation
Maintain and update project plans for various mission-critical projects.
Support the maintenance of project management tools and documentation, including project plans, schedules, trackers, status updates, and team playbooks.
Provide day-to-day administrative support on high-priority projects by tracking tasks, action items, risks, and milestone dates to help Practice Success meet its goals.
Monitor project timelines and escalate potential risks, resource constraints, or delays to leadership.
Process Mapping & Operational Efficiency
Help map out existing business processes and assist in identifying opportunities for workflow improvement.
Learn and maintain a strong understanding of current processes to help coordinate workflows with other internal departments.
Track team delivery progress against project plans to help ensure the team has the necessary tools to execute tasks.
Stakeholder Coordination & Communication
Support operational leadership by organizing task lists, tracking action items, and following up on deliverables.
Serve as a point of contact and coordinator between internal teams to ensure smooth day-to-day information flow.
Collaborate with internal and external stakeholders to help track project scope and maintain schedules.
Draft team communications and updates.
Minimum Qualifications
Bachelor’s degree from an accredited college or university or equivalent work experience required.
2+ years of relevant work experience within healthcare required
Familiarity with value based care preferred
Experience working with a top-tier electronic health record (EHR) system strongly preferred
Excellent computer skills and experience working with a wide range of software applications including Excel, Salesforce, Visio, Tableau, and Google platform.
Preferred knowledge, skills, and/or abilities
Understanding and having experience with Tableau, Miro, Jira, Monday.com
Must be results-oriented with the ability to prioritize and manage multiple projects in a fast-paced, dynamic environment while maintaining focus on key goals.
Vision for the end goal, with initiative and adaptability to problem solve the best path to get there
Systems thinker (Data management, software administration)
Project Management skills
Highly organized and proactive in raising questions around clarity, prioritization, blockers, and other points to drive assigned tasks forward
A collaborative team player with a roll-up your sleeves mentality
Detail-oriented and self-motivated to produce work that meets high standards
Ability to manage multiple projects and activities on a routine basis, with minimal supervision.
Physical Requirements
Sitting for prolonged periods of time. Extensive use of computers and keyboard.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
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