Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Monitor cash posting KPIs, including posting accuracy rates, days to post, unapplied cash balances, and reconciliation variance.
Collaborate with billing, A/R, and finance teams to resolve payment discrepancies and ensure timely cash close.
Ensure compliance with internal controls, HIPAA, and audit requirements for cash handling.
Annotate AI outputs and provide structured feedback to support AI training datasets.Qualifications
Must-Have
5+ years of experience in cash posting, payment reconciliation, or revenue cycle operations, with at least 2 years in a management role.**
Deep knowledge of ERA/835 electronic remittance processing, EOB interpretation, and lockbox reconciliation.
Strong understanding of payer payment methodologies and remittance adjustment reason codes.
Experience managing high-volume payment posting operations across multiple payers.
Proficiency with billing systems and payment posting platforms (Epic, Athenahealth, or equivalent).
Exceptional written and verbal English communication skills.
High attention to detail with the ability to identify posting errors and discrepancies in AI-generated payment outputs.Preferred
CRCR, CPC, or CHFP certification.**
Experience with automated ERA posting platforms and RPA-driven cash posting solutions.
Background in hospital or physician group cash posting operations with multi-payer complexity.
Familiarity with AI tools and comfort evaluating AI-generated remittance and payment content.
Experience developing cash posting SOPs and internal control frameworks.Application Process (Takes 20–30 mins to complete)
Upload resume
AI interview based on your resume
Submit formResources & Support
For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
For any help or support, reach out to: support@mercor.comPS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.