About the role
The Organization: Merit America
The American economy is broken. Today, 53 million working adults–nearly half of the U.S. workforce–do not earn a living wage. These talented workers have few options to advance: college is too long and expensive, full-time boot camp programs don’t offer enough flexibility, and online courses don’t have the structure or support to translate learning into a new career. The result? Talented workers, disproportionately people of color and women, get stuck in low-wage roles with no way to build a better life for themselves and their families.
Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. Our fast, flexible solutions are built for working adults: We start by analyzing tens of millions of job postings to identify in-demand, high-paying tech careers and then work with industry-recognized partners to train for these roles with part-time programs that combine flexible online learning with best-in-class coaching. Finally, we support our learners in their job search, helping them connect with a broad constellation of local and national employers such as JPMorgan Chase and Infosys to land higher-earning, family-sustaining jobs. Merit America is on a mission to build a scalable pathway for workers to join the middle class through merit, not money. Since our founding in 2018, we’ve generated a projected $1 billion in near-term wage gains for our learners.
Role Overview
Reporting to the Managing Director of Revenue Operations & Strategy, this role owns the analytical infrastructure driving Merit America's revenue decisions. As a data-forward, AI-first position, it is designed for a strategic builder to architect the forecasting, modeling, and data workflows essential for sustained revenue growth.
While the Managing Director sets the strategic vision—including pricing strategy, partner product packaging, and long-term growth direction—this role serves as a critical cross-functional partner who thrives in a building environment, is comfortable owning analytical work with limited precedent, and understands how to connect, communicate and operationalize data cross-functionally for impact.
A key part of this role is working closely with the Development and Partnership Team — serving as a key analytical/operational support to that team in achieving their top-line targets, shaping forecasts, and informing goal setting. You must be able to translate data into insights and be able to reduce operational toil through CRM excellence to drive best-in-class revenue operations for donors, paid partners, and internal stakeholders.