About the role
Director Performance Analytics - GB06AEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Director Performance Analytics –Auto Liability Claims
Overview:TheABI and GLClaims Performance Analytics group is seeking a Director todrive claim insightsand strategywith a focus onAuto Bodily Injuryclaims. As a leader on the Claim Performance Analytics team, this positionwillleada small team to createinnovativesolutions,understand trends, and develop actionable insights for the organization.
This role is highly visible within Claims and to business segment leadership, requiring both a mastery of detailed technical analysis and the ability to clearly communicate to higher levels of the organization. The ideal candidatecombines strong analytical rigor with the ability to structure ambiguous problems, uncover key drivers, and communicate clear, concise insights that inform business decisions. As an expert resource for business segment executives, this leader will monitor trends withinABI across business segments, reporting findings to the leaders ofthe Auto line of business. Essential to success will be the ability to build strong, trusted relationships with Actuarial and Product business partners by converting claims metrics into actionable business insights.
This leader will also hold the responsibility of partnering with Transformation& Optimization Office(T&OO) to identify areas of opportunity, contribute to initiative development, and support the implementation of innovative solutions that enhance claim performance and operational efficiency.
Responsibilities:
- Translatedata into actionable insights andpresent clearresults and recommendations to various levels of business leadership, with a focus on articulating the “so what” and “now what”.
- Lead and develop a teamof5-7PerformanceAnalysts tocreate, test, and validate Key Performance Indicators, analyze and deliverinsights, while elevating the team’s analytical rigor.