About the role
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
This position is eligible to work from home anywhere in the US **
In this role, you’ll lead and develop a specialty casualty claims team, driving high-quality, timely claim resolution and consistent decision-making. You’ll guide strategy on complex claims—advising on coverage, reserving, and loss exposure—while ensuring strong compliance with internal standards and regulatory requirements. You’ll partner cross-functionally to address claim trends and escalations, and play a key role in overseeing litigated matters by shaping strategy, evaluating counsel, and driving effective, cost-conscious outcomes. Through leadership, communication, and financial oversight, you’ll enhance team performance, strengthen claim results, and deliver a consistent, high-quality experience for stakeholders.
Essential Functions:
- Leads and develops the specialty casualty claims team to ensure high-quality, accurate, and timely claim resolution
- Monitors and reinforces reserve adequacy, accuracy, and timely updates across claims
- Reviews complex claims and advises on coverage, evaluation, loss exposure, payments, and resolution strategy
- Ensures adherence to claims handling procedures, best practices, and internal guidelines
- Oversees compliance with reserving and litigation standards
- Leads and participates in round-table discussions across Claims, Underwriting, Risk Control, and Marketing