About the role
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.
As a Senior DevOps Engineer at Sword Health, you'll own and evolve the infrastructure that powers the world's leading AI Care platform. Working across a multi-cloud environment, you'll build and maintain the systems behind our frontends, backends, microservices, and data pipelines - collaborating closely with multiple engineering teams to keep everything reliable, scalable, and fast. You'll also interface with our AI teams as their models move into production, ensuring the infrastructure is ready to support them. If you thrive in cross-team environments and want your infrastructure work to directly impact healthcare at scale - we'd love to hear from you.
What you'll be doing:
- Design, implement, and maintain scalable, resilient infrastructure to support Sword Health’s high-demand applications and services.
- Automate and streamline deployment processes, CI/CD pipelines, and routine maintenance tasks to enhance efficiency and reduce downtime.
- Monitor and optimize system performance, proactively identifying and resolving issues to ensure high availability and reliability.
- Collaborate closely with development, data, and security teams to ensure seamless integration of infrastructure and code changes.
- Drive security best practices by implementing and managing access control, network security, and compliance-related policies across the infrastructure.
- Lead incident response and troubleshooting for infrastructure-related issues, ensuring rapid and effective resolution to maintain service continuity.