About the role
About Homeward
Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market.
Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.
We’re a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them.
About The Opportunity
The Loan Officer is the face of Homeward Mortgage and responsible for servicing new customer opportunities being generated by the company. In doing this, you’ll own the agent and customer experience while being responsible for ensuring that all parties to the transaction remain confident and informed about their transaction. Leads will be provided to you and the main responsibility will be to engage, build, maintain the referral relationship and convert the client. As part of the team, you’ll be supported by an industry-leading team of Processors, Underwriters and Closers while collaborating with our growth team to make Homeward Mortgage the preferred home finance provider for every top agent in our markets.
This position is not eligible for visa sponsorship.
In This Role, You Will:
- Accountable for converting leads, driving an increase in share of wallet, consistent and transparent relationships with our agent partners and customers
- Manage a pipeline of homebuyers and agents, ensuring they receive top service and exceptional responsiveness
- Deliver a world class mortgage experience with excellent service
- Quarterback your transaction team to ensure status updates are communicated to internal teams, agent partners and homebuyers in a timely manner, ensuring they are up to date on file status and well equipped to navigate any unique circumstances