About the role
Pelago is the leading specialty substance use care provider, built on the belief that effective treatment means matching care intensity to what each member actually needs rather than defaulting to the most expensive intervention. Our programs guide members through every stage of the substance use spectrum, from unhealthy habits to active use disorders, delivering personalized treatment for tobacco, alcohol, opioid, cannabis, and stimulant use based on individual health, habits, genetics, and goals.
With Sona, our voice-first AI Mental Health Specialist, Pelago now applies that same clinically-driven model to mental health, pairing deep clinical expertise with technology to expand access without compromising care quality. We believe technology should make clinical care more precise and more human, not replace the judgment behind it.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members better manage their substance use. If you're passionate about AI and making an impact on the health of others, join us and make it happen!
About Pelago
Pelago is a nationwide specialty substance use care provider delivering proven, validated clinical and financial outcomes across the full spectrum of substance use — from risky use through crisis-level addiction. We're building the behavioral health system that works for everyone, powered by an exceptional care team and AI-native infrastructure.
About the Role
Pelago is building AI-native clinical tools to extend evidence-based behavioral health care. This clinician serves as the licensed clinical authority ensuring the quality, safety, and effectiveness of AI-assisted care delivery.
This is not a traditional caseload role. You'll work at the intersection of clinical practice and technology, collaborating closely with product, engineering, data, and care delivery teams. You'll report to clinical leadership.
What You'll Do
- Review AI-generated clinical interactions, flag quality issues, and provide feedback to support continuous improvement