About the role
ABOUT US
At OakNorth, we're on a mission to empower ambitious businesses and the communities they serve. Since 2015, we've lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve.
ABOUT THE TEAM
Our Marketing team is embedded across Lending, Business Banking and Personal Savings, working closely with commercial and product teams to drive growth across OakNorth's diverse product set. Marketing Operations sits at the centre of that function — owning the systems, data, processes and controls that make marketing effective and scalable. This is a team that operates with the rigour of a regulated firm and the ambition of a high-growth business.
ABOUT THE ROLE
We are hiring a Director of Marketing Operations to own the infrastructure, governance and commercial intelligence that powers OakNorth's marketing function. You will serve as the named operational delegate of the SMF holder for financial promotions and customer communications, partnering directly with C-suite and SMF holders. This is a high-impact role combining strategic leadership with hands-on operational excellence across a regulated UK bank.
WHAT YOU'LL DO
Set the strategy & plan for marketing operations
- Define and own the long-term MarTech roadmap and execution aligned to OakNorth's commercial objectives.
- Establish a clear operating model across marketing, sales and product handoffs.
- Lead prioritisation of systems investment, tooling decisions and integration strategy.