About the role
The Technical Support Representative is a resident expert on the Customer Support team whose knowledge of software configurations, online payment system integrations, relational databases, scripting, web applications, networks and general knowledge of internet communication protocols provides a valuable insight for solving problems. They are master troubleshooters and follow consistent, logical steps to identify/replicate issues, isolate causes and report back to clients on resolution. They are responsible for providing high-quality technical support for the Granicus software services we provide to the government and public. This person will also work on other programming and documentation projects as required. The Technical Support team partners with the Customer...
Ghost-job notes
We re-verify every URL daily. This listing currently scores 100/100 based on aggregate cohort reply rate, age (0d), and repost frequency.
Pulled directly from Granicus’s iCIMS hiring system — not a third-party aggregator. The apply link goes straight to the employer, and this req drops out of our feed when it closes. Last synced 2 hours ago.