About the role
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
Our cars may be self-driving, but Waymo’s dynamic working environment is steered by experts like you. As our Head of Workplace Strategy and Services you will be responsible for the delivery of large-scale operations and portfolio-wide programs ensuring and facilitating the successful delivery of a consistent service program in an extremely fast paced environment with a high degree of ambiguity. You will ensure seamless delivery of workplace strategy, headcount planning, user experience, lab management, and company-wide events.
This role reports to our Director of Global Workplace & eMobility
You Will:
- Occupancy Planning: Architect and execute a multi-year global workplace strategy that serves as a physical manifestation of Waymo’s safety-first and innovation-led mission, directly supporting engineering teams (hardware & software). Establish global Service Level Agreements (SLAs) and KPIs that utilize workplace analytics to predict trends, optimize specialized space utilization (labs, depots, and offices), and justify infrastructure investments to executive leadership.
- Organizational Scaling: Lead, scale, and inspire a global multidisciplinary organization. Foster a high-performance culture by mentoring senior leads and building a talent pipeline capable of navigating the complexities of growing offices, proving grounds, and lab infrastructure.
- Change Management & Cultural Stewardship: Act as a primary steward of Waymo’s culture, leveraging the workplace as a strategic tool to drive employee retention, talent acquisition, Employee Resource programs and cross-functional agility.