Reporting to the Senior Manager, Deal Desk, the Senior Deal Desk Analyst will administer and assist in optimizing key processes following best practices in a way that scales with Newsela's growth and sets the company up for future success.
What You'll Be Doing:
Work collaboratively across different functions to comprehend the deal standards, structure, business terms, and identification of potential risks and/or opportunities that can affect performance, growth, and strategic positioning
Gather and provide input as to the critical information to move the deal forward, such as the summary of discussions, decisions made, and assigned actions to be completed during Deal Desk Committee meetings
Act as a subject matter expert on policies, approval frameworks, contract constructs, and revenue implications, providing support to Sales and cross-functional stakeholders.
Influence cross-functional stakeholders and drive resolution of complex deal issues, serving as an escalation point for high-impact opportunities
Manage collaboration with cross-functional stakeholders, including Contracts/Legal, Revenue Accounting, Sales and Finance to review or address revenue recognition concerns for non-standard deal structures.
Provide post-execution support, helping resolve issues between Sales, Revenue Accounting, and Order Management teams.
Become a valued advisor to Sales on deals by providing guidance on best practices for deal management and contract structuring and drive deal closure by being approachable and providing direct support.
Identify recurring issues, bottlenecks, and quality gaps in deal execution. Recommend process improvements and opportunities for automation
Be creative and solutions-oriented. You will be empowered to find solutions to non-standard opportunities that still align with business rules.
Develop an in-depth understanding of Sales process and Salesforce platform to help identify opportunities to improve key sales metrics and overall process gaps
About You:
3+ years of experience working within Deal Desk, Finance, Sales Operations, or Revenue Operations functions, with a focus on deal review, approvals, contract structuring, revenue recognition considerations, and cross-functional sales support.
Ability to partner effectively across functions and levels throughout the company.
Ability to assess problems in a structured fashion and identify key issues to solve.
Strong attention to detail and accuracy, coupled with big-picture strategic comprehension.
Ability to work under ambiguity and multiple priorities in a fast-paced environment.
Work well under pressure, with intense prioritization along with timely and transparent communication.
Proficiency in Salesforce, Adobe, Word, Excel and Google suite. CPQ experiences a bonus.
Fluent in English (written and verbal) required.
Willingness (and ideally experience) working US based hours (PHL night shift)
Hours: 8 hours a day Monday - Friday between 8:00am - 5:00pm (Eastern Standard Time - US) / Monday 8:00pm - Saturday 5:00am (Philippines Standard Time).
Candidates must have access to and be willing to use their personal computer or laptop for this role. The device can be a Mac (Apple) or PC product.
Legally authorized to work in the Philippines.
Why you’ll love working at Newsela:
Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.
All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.
About Newsela:
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.
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