About the role
**Who is Shift?
**At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.
We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.
Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.
About the role:
As a Business Analyst at Shift, you'll work closely with teams from product, operations, and technology to create and implement scalable solutions that help us achieve our strategic goals. You'll play a key role in defining business requirements, streamlining and documenting processes, and building adaptable frameworks for our fast-paced environment. We’re looking for someone who brings a strong operational mindset and technical know-how to help keep our projects aligned with our
What you’ll do:
- Lead discovery sessions with stakeholders to capture business needs and objectives, translating them into clear specifications
- Assess risks, impacts, and dependencies across functions, taking proactive action as needed
- Develop and propose scalable solutions that align with company and enterprise strategies
- Analyse and document current and future state processes; identify gaps and recommend operational improvements