About the role
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
The Sales Enablement Manager owns Yotpo's global sales enablement strategy, equipping a fast-growing, multi-segment sales team to sell an expanding product suite with rigor and consistency. This role blends classic sales enablement fundamentals (MEDDPICC, playbooks, onboarding, Gong-driven coaching) with a builder's mindset: designing the systems and self-serve infrastructure that let reps get what they need in the flow of a deal, rather than waiting on enablement to produce it live.
Reporting to the Senior Manager of Enablement, you'll own enablement across 3 geos and multiple segments (SMB/MM/ENT), partnering closely with Sales leadership, RevOps, and Product Enablement.
What you’ll do
- Become an expert on the eCommerce industry, as well as Yotpo’s products and platform, our key value propositions, and how we solve our customers’ challenges in order to inform and create targeted, impactful sales enablement materials and training programs that directly contribute to the effectiveness and success of our Sales team.
- Understand Yotpo’s sales process inside and out (including shadowing Sales Reps and Sales Engineers) to gain the context necessary to make your materials and training relevant.
- Partner with Sales leadership to identify performance and skill gaps using Gong and deal data, then design targeted enablement programs that improve seller effectiveness and pipeline execution
- Design and implement onboarding and ongoing sales enablement programs and projects, including but not limited to skills and process training.