About the role
At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.
More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.
Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.
We’re growing fast: Our community of 120 million registered users and 180,000 active partners across 20 countries, have together already saved over 500 million meals from going to waste
In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards.
Your mission
We are seeking a highly motivated Implementation Manager to work alongside our Key Account Management and Solution Consultant teams to oversee the successful onboarding and integration of our B2B SaaS product, Too Good To Go Platform, into food retailers’ operations. You will be part of a global Solution Consultants & Implementation Managers team, supporting multiple markets.
Our SaaS product consists of three modules in addition to our Marketplace app: Expiry Date Management, AI-Powered Discounting, and a Donations solution, all designed to help retailers manage, sell, and redistribute their surplus food.
As an Implementation Manager, you will collaborate closely with local Key Account Managers and Product teams in addition to Solution Consultants to deliver seamless customer onboarding experiences. You’ll act as the central point of contact for implementation projects, ensuring timely delivery, clear communication, and alignment across stakeholders. Your role will also involve coordinating technical and operational activities while advocating for continuous improvement in processes and customer satisfaction.
In the role, you will…